Returns & Refunds policy

Thank you for shopping with Snehpitara.

• Returns: If you receive a damaged or incorrect item, please notify us within 48 hours of delivery at contact@snehpitara.com with your order details and an unboxing video/photo.

• Refunds: Approved refunds will be processed back to your original payment method within 5–7 business days after we verify the issue.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Noida, sector 27

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contcat@snehpitara.com